How do I negotiate with my Car Insurance Company in regards to a claim?

Car insurance is the one aspect of a car accident that consumers generally don't understand. From deductibles/ excess to the written contract, consumers normally get confused on how car insurance applies to an actual wreck. As a result, several myths exist about it. However, experts in the industry understand that how car insurance works after a car accident is to restore an individual back to pre-accident state.

 

Car insurance restores an individual back to a pre-accident state after an auto accident through the claims process. The process begins with a call to the car insurance company. After a car insurance representative collects the initial data about an auto accident, a claim number is assigned and a claim set up. This claim is a record of the actual auto accident that is linked to a specific auto policy. From here, the claim is assigned to a claims negotiator who will process the claim through a series of tasks.

 

The claims negotiator will verify accident details, review coverage, review determination of fault and pay out. Claims negotiators complete these tasks through phone or face-to-face interviews, police reports, scene investigations and policy reviews. After these tasks are complete, if a claims negotiator deems that coverage exists and a claim payment is in order, he will pay out based on policy limits, deductibles and damages.

 

Payment from a car insurance company is not for gain. As a result, if the rear bumper of a car is damaged in a car accident, we will only pay for the rear bumper. And, this payment is based on a professional appraisal and less any excess that applies. For example, if the approved repairs cost is €600.00 and the deductible/ excess amount that the insured must pay is €200.00, we will issue a cheque for €400.00 to the insured or repairer. After the payment is issued, the claim is closed. When we close a claim, it still stays in our records, but all activity stops on it.

 

Car insurance is a way to prevent financial loss to the general public because of a car wreck. It's like having extra money in the bank that can be withdrawn in the case of an emergency. This is the key to its success.  A great number of claims are paid by car insurance companies on a yearly basis in order to make it appreciated by the people who use it after a car accident.

Tags: diductible, excess, wreck

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