Discount will not be allowed in case you had a claim, regardless of the amount paid by the insurance company. Customers are only entitled to this if they have a claims-free history.
There will be no loading for the small claim since it falls under the “Small accident forgiveness” benefit which is offered to all our customers for free.
There are two scenarios however, with regards to the windscreen claim:
1) If the windscreen was covered by an additional benefit then it will not be charged, regardless of whether it was a free or charged benefit.
2) If the windscreen was covered under a comprehensive cover as a claim, the claim shall be charged since there will be 2 claims in the period.